Terms & Conditions Roger44 – Complete Platform Usage Guide

To register for and use roger44's services, you must meet all of the following requirements at all times:

• Be at least 21 years old on the date of registration.
• Must be registering as an individual in a personal capacity and not on behalf of any business entity.
• Not be on any self-exclusion list under any responsible gaming programme.
• Be capable of making legally valid decisions and not be acting under any form of pressure or coercion.
• Registering with accurate, truthful, and up-to-date personal information.
• Not an employee, business partner, or immediate family member of a roger44 employee.

Each individual is only permitted to register and hold one (1) active account only at roger44. Registering more than one account by the same individual — whether using a different name, email address, phone number, ID number, or payment method — is strictly prohibited.

You are responsible for ensuring the accuracy and validity of all information provided during registration and for updating it whenever changes occur. Roger44 shall not be liable for any losses arising from inaccurate or outdated information provided by a member.

• Your full name must match exactly as it appears on your official identity document (Malaysian Identity Card / Passport).
• The registered phone number must be active and a valid Malaysian number.
• The registered email address must be accessible and active for verification and communication purposes.
• Your password must be strong and must not be shared with anyone.

All financial transactions at roger44 are conducted in Malaysian Ringgit (RM / MYR). Roger44 accepts deposits and processes withdrawals via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX (Internet Banking) – Maybank2u, CIMB Clicks, and other participating banks

Roger44 reserves the right to request supporting documents before processing withdrawals that exceed a certain threshold or in suspicious circumstances. This is a protective measure against fraud and money laundering, and is not intended to impede legitimate withdrawals.

Roger44 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, free spins, and special promotions for Malaysian festivities. Each bonus is subject to specific terms and conditions stated alongside the respective offer.

The general terms applicable to all bonuses at roger44 are as follows:

• Rollover requirement: Every bonus carries a wagering (rollover) requirement that must be met before winnings can be withdrawn. The rollover requirement is expressed as a multiple of the bonus amount — for example, 20x means a RM100 bonus requires RM2,000 in total wagers.
• Validity period: All bonuses have a stated validity period. Any bonus not utilised within this period will expire automatically.
• One claim per promotion: Each promotion may only be claimed once per member unless otherwise stated.
• Prohibited misuse: Any attempt to exploit bonuses through improper means — including the use of multiple accounts, opposing bets, or other techniques deemed abusive — is strictly prohibited.

Roger44 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Roger44's decision on any bonus-related dispute is final.

Roger44 offers a wide range of game categories including Live Casino, slots, table games, lottery, badminton betting, football betting, and Virtual Sports. Each category has its own specific rules, accessible within the respective game.

The general rules applicable to all games are:

• All game results are final once a game round has concluded. No appeals will be entertained on the grounds of player error or misunderstanding of the rules.
• In the event of a technical disruption during gameplay, roger44 will restore the game record from the authoritative server logs, and appropriate action will be taken based on those records.
• All slot games and RNG-based games use a verified and certified random number generator. Results cannot be influenced by any party.
• Bets placed during an unstable internet connection may fail to process. Members are responsible for ensuring a stable connection while playing.

Roger44 has a zero-tolerance policy towards conduct that threatens the integrity of the platform or negatively affects other members' experience. The following are strictly prohibited:

• Registering or using more than one account.
• Using automation software, bots, or any tools that enable automated betting without human intervention.
• Colluding with other members to circumvent the system or exploit promotions (bonus abuse).
• Using another person's account or allowing others to use your account.
• Placing opposing bets within a single account or with other members to obtain bonuses without genuine risk.
• Engaging in any form of fraud, money laundering, or other illegal activities.
• Harassing, threatening, or causing harm to other members or roger44 staff.
• Sharing your login credentials or allowing unauthorised access to your account.

You are solely responsible for keeping your roger44 account login details secure, including your username, password, and any two-factor authentication codes. Roger44 will never ask for your password via email, phone, or chat.

Recommended security measures:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not use the same password for your roger44 account and other platforms.
• Enable two-factor authentication (2FA) for an additional layer of protection.
• Log out completely after every session, especially when using a public or shared device.
• Contact roger44 support immediately if you suspect your account has been accessed without authorisation.

Roger44 shall not be held responsible for any loss or damage arising from a member's failure to safeguard their own login credentials.

Roger44 sets minimum and maximum betting limits for each game to ensure a fair experience for all members. These limits are subject to change and will always be clearly displayed within each game.

As a general guide:

• Slots: Minimum bet from RM0.20 per spin, maximum varies by game title.
• Live Baccarat: Minimum bet RM5 per hand, maximum RM5,000.
• Live Blackjack: Minimum bet RM5 per hand, maximum RM2,500.
• Sports Betting: Minimum bet RM2, maximum varies by market and match.
• Virtual sports: Minimum bet RM2 per match.

Roger44 reserves the right to lower individual betting limits if unusual betting activity or reasonable suspicion is detected on an account.

Members may close their account at any time by contacting the roger44 support team. Prior to closure, any eligible balance will be processed for withdrawal once all conditions have been met.

Roger44 also reserves the right to suspend or close a member's account without prior notice in the following circumstances:

• Violation of any terms and conditions stated in this document.
• Confirmation that the member does not meet the required eligibility criteria.
• Fraudulent activity, money laundering, or any activity that violates applicable laws.
• Duplicate registration or use of another person's account.
• Attempting to exploit system vulnerabilities or promotions in an improper manner.
• Requests from relevant authorities on legal grounds.

Roger44 provides its services on an "as is" and "as available" basis. While roger44 endeavours to keep the platform running smoothly at all times, we do not guarantee uninterrupted availability and are not liable for:

• Losses arising from technical disruptions, system maintenance, or circumstances beyond our control.
• Loss of winnings due to internet connection failure on the member's end.
• Game results disputed after a game round has legitimately concluded.
• Losses resulting from unauthorised access to an account due to the member's negligence in safeguarding their login credentials.
• Losses arising from betting activity itself — wagering involves financial risk borne entirely by the member.

Members acknowledge and agree that betting involves financial risk and that they are placing bets with full awareness of that risk.

Roger44 reserves the right to amend, update, or replace any part of these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

Roger44 will endeavour to provide members with reasonable notice of significant changes via their registered email or in-platform notifications. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms.

Members are encouraged to review this page regularly to ensure they remain up to date with the latest applicable terms.

If you have any questions, concerns, or complaints regarding these terms and conditions or any aspect of roger44's services, our support team is available to assist you at any time.

• Live Chat: Available 24/7 directly within the roger44 platform. Average response time under 2 minutes.
• Email: support@roger44.bet – response within 2 hours during business hours.
• WhatsApp: Available for quick communication in Bahasa Melayu.

Our team speaks Bahasa Melayu and fully understands the needs of Malaysian players.